Returns & Exchanges

At Neemans, we want you to walk comfortably in every pair, which is why we offer a hassle-free 7-day return and exchange policy for all unworn footwear in its original packaging. Whether it's a size adjustment or a change of heart, we are committed to ensuring you find your perfect fit.

1

Initiate Request

Visit our returns portal and enter your order ID and email address to select the items you wish to return or exchange.

2

Quality Check Preparation

Ensure the shoes are in original, unworn condition with all tags attached and placed back in the original Neemans shoebox.

3

Free Doorstep Pickup

Once your request is approved, our courier partner will arrive within 48-72 hours to collect the package from your delivery address.

4

Refund or Replacement

After a successful quality inspection at our warehouse, we will process your refund to the original payment method or ship your new pair immediately.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing